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Product Fundamentals
Concourse is a suite of software products that provide back office processing for payment transactions.
These products are built upon a number of fundamentals that are present across the entire product suite.
A summary of these fundamentals and the corresponding benefits are described below.
Continuous Processing Architecture
Concourse breaks the batch barrier because it uses a service-oriented, continuous processing model.
Companies no longer have to wait for all data to be submitted to perform funds movement because Concourse has
the ability to accept continuous electronic payment transaction feeds from a wide range of front-end authorization / switching applications
and process the incoming information as it arrives. This philosophy of near real-time data loading
allows the processing of transactional data to be spread across the day, ensuring that daily funds
movement deadlines are easily achieved. This approach is common to all business services and processing
within the Concourse system. As each transaction is committed to the repository, it is shared with other
Concourse business services where service-unique processing and summarization occur. An example of this
is the assignment of fees to each transaction as it arrives, the accrual of the fee revenues earned and
owed throughout the day, and the ability to view the fee results as soon as the transaction has been
committed to the repository.
Concourse provides immediate access to the transaction detail contained in the repository, but more importantly, this detail is consumed by each business service allowing business day summarization to occur. These summaries provide a view into the current business day position. Continuous processing of data loading all the way through summarization allows end-of-day processing to be completed throughout the business day, thereby increasing the ability to quickly deliver time sensitive data, such as ACH files and reports, to clients and partners. Platform Independence
Concourse is designed to easily adapt to the changing needs of an organization. For example, it runs
on a wide variety of hardware platforms and operating systems. Multiple database options are also available.
In addition, browser-based user access to Concourse can be supported by almost any mainline web server product.
Concourse’s open architecture design ensures it will continue to meet the needs of a company regardless of change or growth.
Support For Multiple EFT Applications
Concourse is designed to be front-end neutral. As a result, Concourse can interface with a wide range of
front-end EFT authorization and switching applications, including BASE24™, CONNEX™, and Authentic™. Concourse can also
support multiple front-end EFT authorization and switching applications simultaneously. As a result, Concourse offers companies
optimum flexibility when there is a need to modify the front-end transaction processing environment.
Scalability & Availability
Concourse is designed to accommodate the performance needs of high volume financial service providers
that have to fulfill demanding service level agreements. Concourse is architected so additional payment transaction
processing streams can be handled by replicated software units that process parallel workloads. In addition
to replicating software to handle increasing workloads, Concourse allows multiple software units to share
the processing load at a single logical point in a transaction stream. The net effect is that multiple
units of parallel processing software can be brought to bear at a single processing point, further reducing
the risk of processing bottlenecks. No matter how fast a company grows, Concourse can handle the load.
Secure & PCI Compliant Multi-User Access
The Concourse Transaction Repository and Viewer are compliant with Payment Card Industry (PCI) regulations,
including PA-DSS. These services utilize a user-to-data relationship access method to provide another layer
of information security. This additional layer ensures that system users can only access the information
and services consistent with their configured roles. Methods employed by Concourse to secure and retrieve
"data at rest" include the following:
Brand Differentiation
Concourse can be easily tailored to reflect a company's special branding or corporate design standards. As a
result, a company can present its own look and feel to internal users and external clients, thereby creating
a distinct product presence.
Extensible Business Service Architecture
The Concourse suite includes a number of modular business services. Each business service leverages the data in the shared
Transaction Repository as well as using its own service-specific configuration data to perform its specific business functions.
Each service is designed to operate independently of other services, but is capable of subscribing to another service to enhance
its data. In addition, each service provides reporting and on-screen searching capabilities to allow access to the data within its
repository. The Concourse product suite includes the following business services that are also referred to as products:
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