Concourse — Reconciliation™
Concourse — Reconciliation is an advanced EFT payment transaction reconciliation solution. Its rules-based engine and continuous processing architecture combine to form one of the world's most flexible and efficient reconciliation products. Concourse — Reconciliation allows companies to do the following:
- Reconcile transactions from one source with those from other (one to many) external sources to determine financial equivalence.
- Recognize business date boundary differences and report, if desired, those transactions that differ solely due to business date differences.
- Support reconciliation with external entities, e.g., international and regional networks, along with host systems for customer account impact reconciliation.
- Define unique equivalency checks based on the attributes of the transactions being reconciled.
- Identify the cause for each reconciliation discrepancy through an audit of equivalency check pass/fail indicators.
- Identify discrepancies caused by duplicate transactions, reversals, misdispenses, and communication failures.
- Identify missing transactions between the different external sources.
- Define tolerance levels for determining equivalency, i.e., amount differences between the authorization and clearing item.
- Review each business date's reconciliation position.
A more extensive overview of the specific features and corresponding benefits of Concourse — Reconciliation appears below.
Automated Reconciliation
Concourse — Reconciliation allows discrepancies between related payment transactions that are received from separate external sources to be detected and reported. The financial impact of the activities is compared to ensure the Concourse system balances with the external system's view of the same transaction. In addition, the settlement date for the external business is observed to allow differences in cutover windows to be recognized and factored into the balancing process.
Concourse — Reconciliation leverages the core-processing feature of Life Cycle Linkage. As transactions are received from the different external sources, they are linked with the same transaction from other sources to form a life cycle view of a single cardholder transaction. The Concourse — Reconciliation business service is notified when a new detail record is received for a transaction life cycle. Once all required sources have been received, the system considers a transaction "qualified" and equivalency processing is performed. If all sources' details are not received within a configured timeframe, the system reports a missing transaction as a timeout to indicate that information on the transaction was not received from all required external sources.
Rules-Based Reconciliation Configuration
As with the other Concourse products, system owners are able to use the user-friendly Expression Generator to configure the Concourse — Reconciliation product. As a result, user-defined business rules can be invoked to determine which reconciliation plans will manage a transaction and how equivalency will be determined for each transaction. Concourse — Reconciliation supports the configuration of multiple plans to allow the same transaction to be reconciled against many external sources and to allow unique equivalency checks to be performed based on characteristics of the transaction.
Reconciliation Research & Analysis
Concourse — Reconciliation provides business date boundary summaries for each plan that identifies:
- Total Number of transactions processed
- Number of equivalent transactions
- Number of discrepancies
- Number of non-matched transactions
Each discrepancy is accompanied by an audit trace detailing the result of each equivalency check that was performed. This allows a user to quickly determine the reason for the discrepancy and, based on the reason, what action needs to be taken. Along with the reason for the discrepancy, the system supplies the transaction details from each source to aid users in their research and analysis.
Concourse's Reconciliation Management screen allows users to perform a variety of queries on reconciliation results. The system supports downloading the results of each query into a variety of file formats that can then be used by external systems for additional processing.
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